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Monday, June 3 • 3:45pm - 4:30pm
Understanding Your Customer Journey: Keeping Digital Subscribers Happy

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Now that you’ve got your digital subscribers, how do you keep them engaged? See how other partners are leveraging promotions and email to demonstrate their value and build brand affinity to help them achieve their retention goals.  

Speakers
avatar for Tim D'Avis

Tim D'Avis

Director of Email Success, Second Street
Tim is the Director of Email Success at Second Street and has extensive background in media. Tim is dedicated to helping local media companies find success through their email programs while leveraging promotions to grow their database and achieve their company’s goals.
avatar for Jed Williams

Jed Williams

Chief Strategy Officer, Local Media Association
Jed is the Chief Strategy Officer at the Local Media Association, where he leads industrywide business transformation and digital growth initiatives for newspapers, radio and TV broadcasters, digital publishers, and R&D companies. These programs include Innovation Missions, Chief... Read More →


Monday June 3, 2019 3:45pm - 4:30pm CDT
Grand Ballroom AB